I've spent 15+ years in business operations - helping specialist consultancies and agencies see what's actually going on, so founders can make decisions based on reality, not gut feel.
Most operational problems aren't caused by broken systems. They're caused by a lack of visibility.
Revenue looks fine, but you can't see which projects are actually profitable. Margins are thinner than they should be, and you can't explain why. Cash feels tight even when you're busy.
I fix that.
I work backwards from how your business actually makes money - rebuilding the operating system so you can see where profit leaks, what's really happening in delivery, and where to focus.
Systems built around your people, not the other way around. Clear insight. Better decisions. Growth that feels lighter.
Outside of work, you'll find me with a business book on audio, making things by hand, or trying to keep up with my two energetic boys.
